The CRM & Email Marketing Manager is responsible for supporting the goals and activities of the global digital marketing team and the U.S.-based Client and Practice Development Department of Eversheds Sutherland. In a relationship-based business, relationship intelligence is business intelligence, and a CRM system is central to driving effective use of supporting data. Our U.S. CRM lead is an agent of change, helping set CRM strategy as it applies to managing client relationships, supporting the business pipeline, progressing user adoption, optimizing email marketing channels, and applying technical expertise with a problem-solving approach.   Responsibilities and Duties: Support development of strategy and implementation approach for b